Privacy Policy
Last updated: 27 October 2026
Drop Peak ("the app", "we") is an offline-first block puzzle game published by Pixhelm. This policy explains what data the app handles and why. We designed Drop Peak to collect as little as possible.
Pixhelm LTD is the data controller for the personal data described in this policy. We are a company registered in England and Wales under company number 17389527, with our registered office at Suite 11114, 5 Brayford Square, London, United Kingdom, E1 0SG.
1. Data stored on your device
Your game progress, high score, daily-challenge streak, settings and chosen theme are stored locally on your device. They leave the device only for the optional online features described in §5 (leaderboards and cloud save).
2. Analytics & crash reporting
To understand how the game is used and to fix crashes, we use Google Firebase Analytics and Firebase Crashlytics. These may collect:
- Aggregated, non-personal usage events (e.g. game started, line cleared, game over)
- Crash diagnostics (device model, OS version, stack traces)
- Standard mobile/app identifiers used by these SDKs
This analytics and crash data does not include your contacts, photos, messages or precise location, and no account is required to play. (Account info is only involved if you choose to sign in — see §5.)
3. Advertising
Drop Peak shows a voluntary rewarded ad (to continue once after game over) and occasional interstitial ads between games, served through Appodeal (Appodeal Inc.), an ad mediation platform that works with multiple advertising partners (for example BidMachine, AppLovin, Unity Ads, Liftoff/Vungle and Mintegral). These ad SDKs may collect a mobile advertising identifier, IP-derived approximate location and device information to serve, cap and measure ads.
On iOS the app asks for your permission through Apple's App Tracking Transparency prompt before the ad SDK starts; if you choose “Ask App Not to Track”, the advertising identifier is not shared and ads are not personalised across other companies' apps and websites. Where GDPR (EEA/UK) or US state privacy laws apply, a TCF-certified consent form lets you choose how your data is used for ads, and you can change that choice later. See the Appodeal privacy policy. You can remove interstitial ads with the one-time purchase below.
4. Purchases
Drop Peak offers a single optional, one-time “Remove Ads” purchase. In the app, payments are processed entirely by the store you installed Drop Peak from: Apple App Store, Google Play, Huawei AppGallery (HUAWEI IAP), Samsung Galaxy Store (Samsung In-App Purchase) or RuStore (RuStore Pay). We receive only the confirmation that the purchase was made. Where a purchase is offered on our website, it is processed by Paddle.com Market Ltd (Merchant of Record), which receives only the billing details needed to complete and tax the transaction under its privacy policy. We never receive or store your card details. See our Refund Policy for how refunds work.
5. Online leaderboards, sign-in & cloud save (optional)
Leaderboards. When you finish a game online, your score, level, mode and an anonymous player name are sent to our server (api.droppeak.io, operated by Pixhelm) so they can appear on the global, weekly and friends leaderboards. On iOS and Android the game may also report your best score and achievements to Game Center or Google Play Games.
Sign-in. Sign-in is optional — the game is fully playable signed-out. If you choose to sign in with Google, Apple or HUAWEI ID, we receive a basic profile (your name, email where the provider shares it, and a user id) via Firebase Authentication and store your game profile (best score, settings, daily progress) in Firebase Firestore so it syncs across your devices. We never post anything or contact you for marketing.
Notifications. If you turn on notifications, your device's push token (Firebase Cloud Messaging, HUAWEI Push Kit or RuStore Push, depending on your store) is stored on our server so we can send game reminders. You can turn them off in the app's Settings or your device settings at any time.
6. Data we collect — summary
- Device & advertising identifiers — for analytics and ads
- Usage & diagnostics — app activity, crash logs, performance
- Gameplay data (online features) — scores, levels and an anonymous player name
- Account info (only if you sign in) — name, email, user id
- Push token (only if you enable notifications)
Data is encrypted in transit. We do not collect your contacts, photos, messages, files or precise location.
7. Children
Drop Peak is not directed to children under 13 and does not knowingly collect personal information from them.
8. Deleting your account & data
You can request deletion of your account and cloud data — or just your data without deleting your account — at any time. See droppeak.io/delete-account, or email support@droppeak.io. Local data is removed instantly when you uninstall the app.
9. Your choices
You can disable sound, music, haptics and notifications in Settings, manage ad consent (where applicable), change the tracking permission in iOS Settings → Privacy & Security → Tracking, and control analytics via your device/platform privacy settings. Deleting and reinstalling clears all local data.
If you are in the UK or the EEA, you also have the right to lodge a complaint with a supervisory authority. In the UK this is the Information Commissioner’s Office (ico.org.uk).
10. Contact
Questions? Email support@droppeak.io. You can also write to us at Pixhelm LTD, Suite 11114, 5 Brayford Square, London, United Kingdom, E1 0SG.